Shipping policy
Shipping Policy
Thank you for choosing Silvane Skin Home. We want to keep your order experience clear and dependable, from the time your purchase is placed until it is delivered.
Shipping Destination
Silvane Skin Home currently ships orders within the United States only. We do not offer international shipping at this time.
Order Processing
Orders are usually prepared and processed within 1–2 business days after payment has been confirmed. Orders placed on weekends or public holidays will begin processing on the next business day.
Shipping Options
Shipping Method
Estimated Delivery Time
Fee
Standard Delivery
3–5 business days
$8.00
Expedited Shipping
2–3 business days
$15.00
Estimated delivery time begins after your order has been processed and handed over to the shipping carrier.
Tracking Information
Once your order has shipped, we will send a confirmation email with tracking information when available. Please allow a short time for tracking details to appear or update in the carrier’s system.
Shipping Address Accuracy
Please review your shipping address carefully before completing your order. Silvane Skin Home is not responsible for delays, failed deliveries, or lost packages caused by incorrect, incomplete, or outdated shipping information provided at checkout.
Delivery Delays or Package Issues
Delivery may sometimes be affected by carrier delays, weather conditions, holidays, or other circumstances outside our control.
If your package is delayed, missing, or arrives damaged, please contact us so we can review the issue and assist you with the next steps.
Contact Us
For shipping-related questions, please contact us:
Silvane Skin Home
224 W 141st St #1A
New York, NY 10030
Phone: +1 831-745-1213
Email: contact@silvanehome.store